FAQ

How can we help you ?

Find the most frequently asked questions here.

What materials are used in ARQOS artworks?

All ARQOS pieces feature premium shadow box frames with scratch-resistant glass and museum-quality finishes. Each artwork is carefully crafted with sustainable materials and includes a certificate of authenticity. Proudly made in Morocco.

How long does delivery take and do you ship nationwide?

We ship across Morocco with careful packaging to ensure your artwork arrives perfectly. Delivery typically takes 3-5 business days for major cities (Casablanca, Rabat, Marrakech, Tangier) and 5-7 days for other regions.

You can apply for a delivery outside the country to the store team via WhatsApp 

Can I customize the Personal Forbes Icon with my own photo?

Yes! The Personal Forbes Icon is fully customizable. Simply upload your high-quality photo during checkout, and our design team will create your personalized Forbes-style cover. You'll receive a digital proof for approval before we frame and ship your piece.

How do I care for my ARQOS artwork?

Your ARQOS piece is designed to last. Simply dust the frame and glass with a soft, dry cloth. Avoid direct sunlight to preserve colors. The scratch-resistant glass protects the artwork inside. No special maintenance required—just display and enjoy your daily motivation!

What is your return policy?

We stand behind our quality. If your artwork arrives damaged or doesn't meet your expectations, contact us within 7 days of delivery for a replacement or refund. Custom/personalized pieces are non-refundable unless there's a production error.

I want to order large quantities. Is there a discount?

The store offers a delivery service for orders of large quantities and there is a discount ranging between 10-20% on certain products. You can contact us directly via the contact page and inquire about the quantities.